Privacy Policy

Effective Date: 2020-5-6

Brilliant Metal Mesh (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our contact forms, or make purchases online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, company details, billing/shipping address, and payment information when you complete a purchase or submit a contact form.

  • Technical Information:
    IP address, browser type, operating system, device information, referral source, pages visited, and time spent on our website.

  • Cookies and Tracking Data:
    We use cookies and similar technologies to enhance your browsing experience and to analyze website traffic through Google Analytics.

2. How We Use Your Information

We use the collected information for purposes including:

  • To process and fulfill online orders.

  • To respond to inquiries submitted via contact forms.

  • To improve our website, products, and customer experience.

  • To communicate with you regarding updates, offers, and customer support.

  • To analyze user behavior via Google Analytics in order to optimize website performance and marketing efforts.

3. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us understand website traffic and user interactions.

4. Contact Forms

When you submit a contact form, we collect the personal information you provide (such as your name, email, and message content). This information is used solely to respond to your inquiry and is not shared with third parties except as necessary to provide customer support.

5. Online Shopping

If you make purchases through our website:

  • We collect billing, shipping, and payment details necessary to process your order.

  • Payments are handled securely through third-party payment processors. We do not store your full credit card information.

  • Order history and contact details are retained to support customer service, returns, and legal obligations.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

  • With trusted service providers (e.g., payment processors, shipping companies) to complete transactions.

  • When required by law, regulation, or legal process.

  • To protect our rights, property, or safety, or that of our customers and partners.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal data, subject to applicable laws.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@brilliant-metals.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically for updates.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Brilliant Metal Mesh
Email: info@brilliant-metals.com
Phone: +8618531186557
Address: Industrial Park, Anping County, Hengshui City, Hebei Province, 053600, China.